Resume

Mohammad Ali Namei

” RavKadeh Podcast Producer ”

mohammadali.namei@gmail.com

namei.irLinkedIn Profile

 

Basic Info

Profile: Male, 33   Current Role: RavKadeh Podcast Founder

Summary

As the founder of the Ravkadeh Podcast (Ravkadeh.ir), I currently focus on producing and narrating engaging and impactful historical content. My passion for storytelling and in-depth research has allowed Ravkadeh to gain a wide audience on platforms such as Castbox, Podbean, Google Podcasts, Apple Podcasts, and more. Through this podcast, I aim to bring history to life, making it accessible and compelling for a diverse range of listeners.

Previously, at Dana Pardaz Company, I held dual roles as **Product Quality Assurance Manager and Scrum Master. These positions allowed me to apply my expertise in DevOps, software analysis, testing, planning, and Scrum methodologies to lead and mentor my team effectively. I was also deeply involved in CRM, ITIL, ticketing, and chat software systems, where I delivered optimal solutions through both collaborative and independent efforts. My extensive experience in CRM software analysis and consulting further enhanced my technical capabilities and project leadership skills.

This balanced background in both technical and creative fields allows me to lead projects with a comprehensive approach, combining deep industry expertise with the art of storytelling.

 

Detailed Skills and Expertise

Technical Skills:

  • Product & QA Management: Product/QA Manager, DevOps Engineer, Manual Software Testing, Automation Testing (Selenium WebDriver), Test Case Management with TFS, Technical Documentation, Windows Servers & IIS Management, SQL Server & Database Management, Postman Tools
  • Project Management: Project Manager such as DevOps, TFS, Redmine, Team Leader, Scrum Master

Other Skills:

  • Producer/ Narrator: Podcaster
  • Creative Problem Solving & Teamwork: Creative problem solver, team player with abilities to work autonomously, team management
  • Design & Content Management: Web Design with WordPress, Adobe Photoshop, Adobe Audition
  • Experience with CRM & Help Desk Software: Microsoft CRM, Zoho CRM, SalesForce, Fresh Sales, Zoho Desk, Zendesk, Freshdesk, Kayako
  • ITIL Framework: Experienced ITIL Framework
  • Cloud Systems: SaaS & ARR Farm Cloud Services Management

 

Professional Experience

  • Ravkadeh Podcast.               Tehran, Iran               (06/2021 – Present)

Producer and Narriator (Founder)

Narrator of fascinating and influential events in history. Available on all Podcast Player software such as  Apple Podcast, CastBox, Podbean, Spotify, Amazon Music & etc | More Information in Ravkadeh.ir

   
  • Dana Pardaz Co.               Tehran, Iran               (10/2020 – 11/2024)

Product Manager

I was the Product Quality Assurance Manager at Dana Pardaz Company, where I lead a team focused on DevOps, software analysis, and testing. We utilize various testing methods for our CRM, Ticketing, ITIL, and Monitoring System software (including Dana Pro, Dana CRM, Dana Desk, and Bina Monitoring System), and publish our products on cloud platforms.

 
  • Dana Pardaz Co.               Tehran, Iran               (10/2017 – 10/2020)

Supervisor of Product Department

I previously held the position of product supervisor at this company. Their product portfolio includes ITSM, CRM, and Help Desk solutions – Dana Pro, Dana CRM, and Dana Desk – as well as the Bina Monitoring System. Recently, we launched the Dana products as cloud services. Software testing and analysis were core aspects of my role, along with DevOps practices. Additionally, I served as the production manager for a new product, Dana Chat.

 
  • Rasa Web Co.               Tehran, Iran               (02/2015 – 09/2017)

Technical Support and Software Testing

I was the manager of technical support and testing for NeoScriber, a journal management system developed by Kowsar Pub Co., one of Iran’s leading scientific publishers.

 
  • Kowsar Pub Co.               Tehran, Iran               (03/2013 – 02/2015)

Expert of Quality Control

I was a technical and scientific editor of medical journals and the QC control department at Kowsar’s international publication.

 

Licenses & Certifications

  • International Computer Driving License (ICDL 2 and 1)
    • Issuing Organization: Iran’s Technical and Vocational Training
    • From: Narsis Institute of Technology, Mazandaran
    • Issue Date: Jun 2014
    • Expiration Date: This certification does not expire
    • Credentials ID: 9201546404
    • Credentials URL: http://azmoon.portaltvto.com/estelam/estelamv2
  • SQL Server and Database (Self-study + Practical Experience, No certificate)
  • Windows Servers & IIS Manager (Self-study + Practical Experience, No certificate)

Academic Education

  • Bachelor of Cellular of Molecular Biology, Genetic Engineering of TIAU in 2012
  • Specialization-Mini Master at Agile Development of University of Virginia in 2020

Languages

  • English: Upper-Intermediate proficiency
  • Persian: Mother’s tongue

Interests

ITIL, Design, Web Technologies, Podcast, Genetic Laboratory, Volunteer Experiences, Journalism Sciences, Documentation, Test and Analysis Softwares, Server & Network, Web Selenium & etc.


***Resume Updated on 18 OCT 2024***